We accept overseas shipping and export of May dolls and Hina dolls for home delivery.
Explain the specific shipping method and process

Overseas shipping
~Send Hina dolls and May dolls overseas with peace of mind~
"I would like to have my May doll sent to my grandchild who lives overseas."
"I live abroad and want to choose a Japanese company that can send things safely."
We are able to meet such requests.
*However, this only applies to products purchased from our company.
*If there is anything you would like to include, we will do our best to accommodate your request.
Specific international shipping details
~Specific details about overseas shipping~
・Shipping method: International express mail (EMS, airmail)
・Delivery time: Approximately 1 to 2 weeks (due to the current global situation, there may be significant delays in some areas)
・Shipping cost: Actual cost (average 1 package: approx. 30,000 to 50,000 yen)
・Packing fee: 5,000 yen (tax included) per package
Shipping costs vary depending on the destination and total weight of the items.
After packaging, we will take it to the post office and inform you of the exact shipping cost.
*You may be required to pay customs duties when receiving the item locally.
Specific shipping prices to each country
This is the average international shipping (delivery) cost of packages we have sent in the past.
Shipping charges are per package and are determined by weight.
USA: 35,000 yen Europe: 35,000 yen Australia: 35,000 yen Asia: 32,000 yen Switzerland: 29,800 yen
We have over 5 years of experience in delivering via EMS.
Due to the current COVID-19 situation, EMS delivery has become unstable.
As a temporary measure, we also used DEL delivery.
What we learned from DEL delivery
The disadvantages of DEL mail are that it is expensive and the application process is somewhat tedious.
(DEL shipping is recommended for those who are in a hurry and have a deadline approaching.)
Please make your request with as much time as possible.
About available areas
There are areas where we can provide support and areas where we cannot.
Countries where we can serve : Developed countries (America, Europe, Australia, etc.)
A place with a well-developed transportation infrastructure
Countries where we cannot respond : South America, Africa, some parts of Southeast Asia, areas with unstable public safety administration
Even our company has no experience shipping to some areas yet, but we believe we can handle deliveries to those areas where packages are steadily being sent from Japan via EMS.
If you have any questions, please contact us by email.
Important Notice
When shipping overseas, there are size restrictions set by shipping companies.
Due to the size and risk of breakage, we are unable to accept the following products:
- All glass cases
(Some small cases and acrylic cases are possible.)
-
Larger types of armor <br/>This is possible, but it will be shipped in 2-3 separate packages and the cost will be higher.
If you have any questions, please contact us.
Contact form
Regarding damage during delivery
In the unlikely event that the product is damaged during shipping, the product is shipped insured.
Once you have completed the required procedures, we will ship you a replacement item immediately.
*The customer is responsible for the insurance fee claim procedure at the local post office.
note that.

Thanks to you, we were able to celebrate our first festival.
Thank you to everyone at Hinasei for all your efforts in sending the May dolls to America.
Thanks to you, we were able to celebrate Takumi's first Doll's Festival.
I took some cute photos, so I'd like to enter them in a photo contest. I'm sending them to you. (Submitted by my grandfather)